Skip to main content

Managing User Permissions

3 min readUpdated Jan 27, 2026

Permission Management

As an admin, you control who can do what in your PrayerConnect account.

Changing User Roles

How to Change a Role

  1. Go to Settings → Users
  2. Find the user in the list
  3. Click on their current role badge
  4. Select the new role from the dropdown
  5. Changes take effect immediately

Role Hierarchy

  • Member: Basic access
  • Moderator: Member + moderation capabilities
  • Admin: Full access to everything

Important Rules

You Can't Demote Yourself

For security, admins cannot change their own role. This prevents accidental lockouts.

At Least One Admin Required

The system ensures at least one admin exists at all times.

Role Changes Are Logged

All role changes are recorded in the audit log for accountability.

Removing Users

How to Remove

  1. Go to Settings → Users
  2. Find the user
  3. Click the remove/delete icon
  4. Confirm the removal

What Happens

  • They lose access to your church's PrayerConnect
  • Their prayer requests remain (attributed to their name or "Former Member")
  • They can rejoin if invited again

Suspending vs. Removing

Consider temporarily changing someone to Member role instead of removing them if:

  • It's a temporary situation
  • You want to preserve their request history
  • They might return later

Bulk Actions

For larger teams, you can:

  • Export user list
  • Filter by role
  • Sort by join date or last active

Access Review Best Practices

Quarterly Review

Every 3 months, review your user list:
  • Remove inactive users
  • Verify roles are still appropriate
  • Check for any orphaned accounts

When Staff Leave

Immediately:
  1. Remove their access
  2. Reassign their responsibilities
  3. Update any shared credentials

Was this article helpful?