Understanding User Roles

Role Overview

PrayerConnect has three user roles, each with different levels of access and responsibility.

Member

The default role for anyone who joins your church on PrayerConnect.

What Members Can Do

• ✓ View the public prayer wall
• ✓ Submit prayer requests
• ✓ Pray for others and track their prayers
• ✓ View and update their own requests
• ✓ Access the community feed
• ✓ Update their profile

What Members Cannot Do

• ✗ Approve or reject prayer requests
• ✗ View moderation queue
• ✗ Access analytics
• ✗ Manage other users
• ✗ Change church settings

Moderator

Trusted team members who help manage your prayer ministry.

What Moderators Can Do

Everything Members can do, plus:

• ✓ Access the moderation queue
• ✓ Approve or reject pending requests
• ✓ Edit prayer requests
• ✓ Mark requests as answered or archived
• ✓ View basic analytics
• ✓ See submitter details (for follow-up)

What Moderators Cannot Do

• ✗ Manage team members
• ✗ Change church branding or settings
• ✗ Access billing information
• ✗ Delete the church account

Admin

Full access to all features. Typically reserved for senior pastors or prayer ministry leaders.

What Admins Can Do

Everything Moderators can do, plus:

• ✓ Invite and remove team members
• ✓ Change user roles
• ✓ Customize branding and settings
• ✓ Manage locations
• ✓ Configure categories
• ✓ Access billing and subscription
• ✓ View all analytics

Choosing the Right Role

Changing Roles

Only Admins can change user roles:

1. Go to Settings → Users
2. Find the user
3. Click the role dropdown
4. Select the new role
5. Changes take effect immediately

Role Security

• Users can only have one role at a time
• Admins cannot demote themselves (prevents lockouts)
• New invites default to Member unless specified