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Upgrading Your Subscription

3 min readUpdated Jan 27, 2026

Upgrading Your Plan

Need more locations or features? Upgrading is quick and easy.

How to Upgrade

  1. Go to Settings → Billing
  2. Click "Upgrade Plan" or "Change Plan"
  3. Select your new plan
  4. Review the price change
  5. Confirm the upgrade

What Happens When You Upgrade

Immediately

  • New features are available right away
  • Location limits increase
  • Analytics unlock (if applicable)

Billing

  • You're charged the prorated difference
  • Your billing date stays the same
  • Next bill reflects the new plan

Prorated Billing Example

If you're halfway through your billing cycle:

  • Current plan: Starter ($25/month)
  • New plan: Growth ($69/month)
  • Difference: $44/month
  • Prorated charge: ~$22 (for remaining half-month)

When to Upgrade

Signs You Need to Upgrade

  • Reaching location limits
  • Need advanced analytics
  • Want priority support
  • Adding more campuses

Before You Upgrade

  • Check which features you actually need
  • Consider annual billing for savings
  • Review your current usage in analytics

Annual to Monthly (or Vice Versa)

Switching billing frequency:

  1. Go to Settings → Billing
  2. Click "Manage Subscription"
  3. Select new billing frequency
  4. Changes apply at next renewal

Downgrading

Need to reduce your plan?

  1. Go to Settings → Billing
  2. Click "Change Plan"
  3. Select a lower tier
  4. Confirm the change
Note: You'll keep current features until your next billing date, then the new plan takes effect.

Questions?

Contact our support team for help choosing the right plan or understanding billing changes.

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