Managing Payment Methods

Payment Methods

Manage your credit cards and payment methods for your PrayerConnect subscription.

Adding a Payment Method

1. Go to Settings → Billing
2. Click "Manage Payment Methods"
3. Click "Add Payment Method"
4. Enter your card details
5. Save

Accepted Payment Methods

• Visa
• Mastercard
• American Express
• Discover

We use Stripe for secure payment processing.

Updating Your Card

When Your Card Expires

1. Add a new payment method
2. Set it as default
3. Remove the expired card

If a Payment Fails

1. Check your card details
2. Ensure sufficient funds
3. Update the card if needed
4. We'll retry the payment automatically

Removing a Payment Method

1. Go to Settings → Billing
2. Click "Manage Payment Methods"
3. Click "Remove" next to the card
4. Confirm removal

Note: You can't remove your only payment method while subscribed.

Setting Default Payment Method

1. Add multiple payment methods
2. Click "Set as Default" on your preferred card
3. All future charges use this card

Payment Security

We Never See Your Full Card Number

Stripe handles all payment data securely.

Encryption

All payments are encrypted with industry-standard security.

PCI Compliance

We're fully PCI-DSS compliant.

Billing Address

Update your billing address:

1. Go to Settings → Billing
2. Click "Billing Details"
3. Update your address
4. Save changes

Invoices and Receipts

Access past invoices:

1. Go to Settings → Billing
2. Scroll to "Billing History"
3. Click any invoice to download

All invoices are also emailed to your admin email.

Troubleshooting

Payment Declined

• Check card details are correct
• Ensure card isn't expired
• Contact your bank if issues persist

Can't Add Card

• Try a different browser
• Check for browser extensions blocking the form
• Contact support if the issue continues