Moderating Prayer Requests

Moderation Overview

As a moderator, you're responsible for reviewing prayer requests before they appear on your church's public prayer wall.

Accessing the Moderation Queue

1. Click Moderation in the sidebar
2. You'll see all pending requests awaiting review
3. Requests are sorted by submission date (oldest first)

Reviewing Requests

For Each Request, You Can:

• Approve: Make it visible on the prayer wall
• Reject: Remove it (with option to notify submitter)
• Edit: Fix typos or adjust content
• Flag: Mark for senior leadership review

Review Checklist

Before approving, consider:

• ✓ Is the content appropriate?
• ✓ Does it respect others' privacy?
• ✓ Is it a genuine prayer request?
• ✓ Is the category correct?

Approving Requests

Quick Approve

1. Click the checkmark icon on the request
2. It immediately appears on the prayer wall

Approve with Edits

1. Click the edit icon
2. Make necessary changes
3. Click "Approve" to save and publish

Rejecting Requests

Sometimes requests need to be declined:

Reasons to Reject

• Spam or inappropriate content
• Personal attacks or gossip
• Sensitive information that shouldn't be public
• Duplicate requests

How to Reject

1. Click the X icon on the request
2. Optionally select a reason
3. Choose whether to notify the submitter
4. Click "Reject"

Bulk Actions

For efficiency, you can:

1. Select multiple requests using checkboxes
2. Click "Bulk Actions"
3. Choose Approve All or Reject All

Managing Approved Requests

After approval, you can still:

• Archive: Remove from the wall but keep in records
• Mark as Answered: Celebrate God's response
• Edit: Update content if needed
• Delete: Permanently remove (use sparingly)

Moderation Settings

Admins can configure moderation at Settings → Prayer Wall:

• Require Approval: All requests need moderator review
• Auto-Approve Members: Trust logged-in members
• Auto-Approve Returning: Trust repeat submitters

Best Practices

Respond Quickly

Aim to review requests within 24 hours so people feel heard.

Be Consistent

Apply the same standards to all requests.

Communicate

If you reject a request, consider reaching out privately to explain why.

Document Patterns

If you notice concerning patterns, alert your admin team.